TY - BOOK AU - Hassanien,Ahmed AU - Dale,Crispin TI - Hospitality business development SN - 9781138491182 AV - TX911.3.M27 H378 2020 U1 - 647.94068 23 PY - 2020/// CY - Abingdon, Oxon; New York, NY PB - Routledge KW - Hospitality industry KW - Management KW - Planning KW - Strategic planning N1 - Includes bibliographical references and index; Introduction to hospitality business development -- Hospitality business model -- Scope of the hospitality industry -- The hospitality environment -- Hospitality business positioning -- Customer value proposition -- Hospitality business plan -- Business development routes and directions -- Business development methods -- New product development (NPD) -- Hospitality property renovation -- Conclusions ER -