Hotel operations management /
David K. Hayes, Ph.D., Panda Professionals Hospitality Education and Training, Okemos, Michigan, Jack D. Ninemeier, Ph.D., Professor Emeritus, The School of Hospitality Business, Michigan State University, East Lansing, Michigan, Allisha A. Miller, Panda Professionals Hospitality Education and Training, Okemos, Michigan.
- Third edition.
- xix, 595 pages; 27 cm.
Includes bibliographical references and index.
a comprehensive overview of the principles and practices involved in managing hotel operations